"A technology focussed, private enterprise for both business and home clients "  
     
 

Terms and Conditions of Sale and Provision of Goods and Services

 
     
  These conditions shall be incorporated in, and form part of every contract for the sales by CWi Technical Ltd (hereinafter called the "Seller") of any services, materials, machines or other goods and systems (hereinafter called the "Goods") which shall be the subject of the contract between the Seller and the persons, company or other organisation (hereinafter called the "Buyer") purchasing the Goods.  
     
 
  Table of Contents
1. Quotations  
2. Acceptance of Order  
3. Prices  
4. Service  
5. Payments  
6. Delivery/Dispatch - >> a: Property and risk
  b: Delivery of the goods shall be deemed to be effected
  c: Date of delivery
  d: Tender and deliveries
7. Quantities  
8. Shortages/Damages Lost in Transit  
9. Warranty and Limitation of Liability  
10. Cancellation of Orders  
11. Sub-Contracting  
12. Force Majeure  
13. Indemnity  
14. Default  
15. Lien  
16. Confidentiality and Publicity  
17. Liability  
18. Intellectual Property  
19. Patents and Trade Marks  
20. Assignability  
21. Third Parties  
22. Data Protection  
23. Packaging of Free Issued Materials  
24. Standards of Work  
25. Fixed Price 1  
26. Fixed Price 2  
27. Cost Plus  
28. Changes and Amendments  
29. Arbitration and Proper Law  
 
     
  1. Quotations  
  Quotations by the Seller are not sales offers but invitations to treat only. All information in, and relating to, the quotations shall be confidential and shall not be passed without the permission of the Seller to any third party. The Seller shall be free to accept or refuse an order for any reason whatsoever.  
     
  2. Acceptance of Order  
  Save as otherwise agreed in writing, all orders are accepted by the seller subject to these Conditions of Sale, which override any other terms or conditions stipulated or incorporated or referred to by the Buyer, whether in the order, or in any negotiations, so that these Conditions of Sale are the only terms or conditions upon which the Seller sells or supplies the Goods.  
     
  3. Prices  
  The Seller may at any time before delivery increase the price of the Goods by notice to the Buyer. In such an event the Buyer may on receipt of such notice cancel the order for the Goods, but if the delivery of the Goods is to be made by installments the Buyer shall be entitled to cancel only the undelivered portion of the order. No other remedy shall be available to the Buyer in respect of such variation in price. If the contract as regards those goods not already delivered then the increase is made. On all orders, irrespective of value, delivery will be on an ex-works basis and the Buyer will be responsible for all the insurance and forwarding and carriage costs payable in accordance with clause 4 of these conditions, unless other agreement is made and accepted in writing prior to delivery.  
     
  4. Service  
  Upon acceptance of order from the buyer, the seller imposes the conditions of service associated with the Goods or Services provided within the order. The minimum period of service for any order is 12 months frm the date of order.After the mandatory service period has expired, the buyer may cease any further service with us by notifying us in writing. and mailing us by land. The buyer must give us 30 days notice. the 30 days will commence upon receipt of the buyers notification to cease the agreement. All Goods and services have some form of service associated with them, however not all will have a financial implication.  
     
  5. Payments  
  Unless otherwise agreed in writing prior to delivery, payment for the Goods shall be made not later than THIRTY days from the invoice date. Notwithstanding the above the Seller may at any time require the Buyer to make payment in advance of delivery or to advance adequate security for the payment of all amounts due or to become due under the contract. Where payment is to be made by installments the failure of the Buyer to pay any installment in due time shall entitle the Seller to treat such failure as a repudiation of the whole contract by the Buyer and to recover damages for such breach of contract. This may include the redemption or re-patriation of goods supplied to you which are connected with your service agreement. Seller reserves the right to suspend activity on any work being undertaken for you while any due payment has not been received. The seller reserves the right to suspend any electronic media hosted by them on the buyers behalf until payment for services is made. This will be done only after the Seller has issued a 7 day notice to the Buyer. Fees are based on a 37 ½ hour week, and time scales assume normal working with adequate allowance for holidays etc., which are not chargeable. Overtime working, at your request, will be subject to a surcharge. Fees are subject to revision at 1 months notice. VAT is not included and will be added. Quotations are valid for 30 days. Seller reserves the right to charge interest calculated daily at the prevailing Bank of England rate on overdue accounts.  
     
  6. Delivery/Dispatch  
  Unless otherwise agreed in writing between the Seller and the Buyer the following provisions shall apply.  
     
       Property and risk:  
  Upon delivery the goods shall be at the Buyers risk but the property in the Goods shall not pass to the Buyer until such time as payment for the Goods shall have been made.  
     
       Delivery of the goods shall be deemed to be effected:  
  Where the Seller undertakes delivery of the Goods when the Goods pass over the bounding rail of the Sellers or Sellers Agents ship, lorry, carriage or other transport at the station, port or address specified by the Buyer.  
     
  Where the Buyer undertakes delivery of the Goods when the Goods pass over the bounding rail of the Buyers Agents ship, lorry, carriage or other transport at the address of the Seller or at some other address as notified by the Seller to the Buyer in writing.  
     
  Where the Buyer undertakes delivery of the Goods and fails to collect within 14 days after the Seller has given the Buyer written notice that the Goods are ready for delivery and collection.  
     
       Date of delivery:  
     
  All delivery dates are estimates only. The Seller shall not be liable for failure to deliver by such dates or for any damage or loss arising directly or indirectly out of delay in delivery, nor shall the Buyer be entitled to refuse to accept the Goods because of late delivery.  
     
       Tender and deliveries:  
  If the buyer fails to require delivery of the Goods when delivery falls due or refuses to accept delivery the Seller shall be deemed to have tended and the Buyer to have refused to accept such delivery and to have repudiated the contract.  
     
  7. Quantities  
  The Seller shall be entitled to deliver Goods in a single delivery or by installments as it sees fit. The Buyer shall not be entitled to reject any consignment of Goods supplied by the Seller on the grounds that the quantity supplied is below the quantity ordered. The Buyer shall notify the Seller of the shortage within 3 days of delivery. The Seller shall be responsible for supplying the balance of the Goods required to bring the aggregate to the quantity ordered, or for giving the Buyer credit for the Goods invoiced but not delivered. For the purposes of this condition each consignment constitutes a separate contract. The Buyer shall pay the Seller in full the amount payable under the invoice for each consignment notwithstanding any rights which the Buyer may claim to have against the Seller in respect of any other consignment of under any other contract between the Seller and the Buyer.  
     
  8. Shortages/Damages Lost in Transit  
  The Buyer shall inspect the Goods immediately upon delivery and shall within 14 days of such delivery (time being of the essence) give notice in writing to the Seller of any matter or thing by reason whereof it alleges that the Goods are not in accordance with the contract. Any delivery book or note marked "not examined" will not be accepted by the seller for the purposes of this subparagraph.  
     
  If the Buyer should fail to give such proper notice as is required hereunder then the Goods shall be deemed in all respects to be in accordance with the contract and the Buyer shall be deemed to have accepted the Goods.  
     
  The Goods in respect of which the Buyer makes any claim hereunder shall be preserved intact as delivered, for a period of 21 days from the negotiation of the claim within which time the Seller or its agents shall have the right to attend the Buyers premises to investigate the complaint. Any breach of this condition shall disentitle the Buyer to any allowance in respect of this claim.  
     
  Goods represented by the Buyer to be defective or not conforming to the contract shall, if authorised by the Seller, be returned and in the Sellers absolute discretion shall either be replaced or be credited. The Buyer shall not be entitled, where the Goods are to be delivered by installments, to cancel any undelivered balance of the order without the prior written consent of the Seller.  
     
  9. Warranty and Limitation of Liability  
  The Seller warrants that the Goods are of merchantable quality and unless otherwise agreed are produced at the tolerance specified in the Sellers official literature in respect thereof. All materials and workmanship are warranted for a period of 12 months from delivery subject to normal conditions of use and expressly excluding the Seller from any liability beyond repair or replacement of agreed faulty Goods. The Buyer will inform the Seller of any details of the application in which the Goods will be used which may be relevant to the correct operation of the Goods or the system they may form part of. Any changes made by the Buyer to the Goods without the written agreement of the Seller will invalidate the warranty.  
     
  Whilst the utmost care is taken to ensure the accuracy of any information data and advice, furnished to the Buyer, such information and data shall not (subject as provided in the paragraph above) be deemed to form part of the contract for the sale of the Goods and the Buyer shall at the time the contract is made be deemed to have carried out its own investigations and tests of the Goods. The Sellers liability for any and all direct loss resulting to the Buyer from defective Goods or from any other cause whatsoever shall be limited to the purchase price of the Goods in respect of or in relation to which such loss or damage is claimed unless the Seller shall have replaced such defective Goods with Goods conforming in all respects with the contract in which event the Seller shall be under no further liability to the Buyer. Subject as aforesaid the Seller shall be under no liability in contract or in tort for any injuries, losses, expenses or damage direct or indirect and in particular but without prejudice to the generality of the foregoing, any consequential loss, in each case arising out of or consequent upon or attributable to the contract for the sale of the Goods or the supply or use of the Goods and/or any containers and/or packages or the Buyer or any third party having made use of or adopted in whole or in any part any information or data or advice given by or on behalf of the Seller in relation to the Goods or their use. The forgoing paragraphs shall apply save that if any Act of Parliament or other statutory provisions for the time being in force shall avoid or make unenforceable any of the provisions thereof such paragraphs shall be deemed to apply with the exclusion of those provisions thereof which shall be void or unenforceable as aforesaid.  
     
  10. Cancellation of Orders  
  Subject as herein provided, orders for Goods may not be cancelled or suspended without the Sellers written consent. Any cancellation or suspension of an order is acceptable only on the express condition that the Seller shall be indemnified against any loss incurred wholly or in part by the cancellation or suspension.  
     
  11. Sub-Contracting  
  The Seller shall be entitled to sub-contract all or any of their obligations out of any quotation or order made in consequence thereof.  
     
  12. Force Majeure  
  The Seller shall be entitled by written notice to the Buyer to cancel any contract should the Seller be hindered or prevented by Force Majeure, traffic upsets or any other cause reasonably beyond its control from performing the same. In particular the Seller shall be entitled to effect such cancellation if it is by reasonable endeavours unable to obtain the necessary licences, consents or authorities for the exportation or importation of goods, parts or materials originating outside the United Kingdom or for the payment for such parts or materials.  
     
  13. Indemnity  
  The Buyer shall indemnify the Seller in respect of all damage or injury occurring to any person, firm, company or property and against all actions, suits, claims and demands, charges or expenses in connection therewith for which the Seller may become liable in respect of the Goods sold under the contract in the event that the damage or injury shall have been occasioned otherwise than by the neglect of the Seller.  
     
  14. Default  
  If the Buyer shall commit any breach of these Conditions or if any distress or execution shall be levied upon any of the property or assets of the buyer or if the Buyer shall, in the sole opinion of the Seller, be unable to pay the Seller for the goods or suspend payment of its debts or make any arrangements with its creditors, or being a company have a Receiver appointed of its assets, or pass any resolution to be wound up, or being a person shall commit any act of bankruptcy, or have any bankruptcy petition presented against it, then and in any such event the Seller shall, without prejudice to any other rights and remedies it might have and without any liability whatsoever be at liberty forthwith by notice in writing to the buyer: To cancel all orders and contracts or any part thereof remaining unfulfilled between the Seller and the Buyer for the delivery of the Goods. Either for its agents or itself to have access to the buyers premises for the protection, removal, realisation and disposal of any Goods at any time and from time to time in which the property shall not have passed from the Seller to the Buyer in accordance with these Conditions of Sale.  
     
  15. Lien  
  Notwithstanding that credit may have been given to the Buyer under the Contract the Seller shall retain possession of the Goods or any of them until payment has been received from the buyer in full. Without prejudice to any other right which the Seller may have, the Seller shall be entitled to exercise a general lien or right of retention on all Goods in the Sellers possession which are, or are intended to become, the Buyers property in regard to all debts, damages or other sums due to the Seller and the Buyer, and pursuant to such lien or right, the Seller shall be entitled without notice to the Buyer to sell all or any portion of such goods privately, by auction or otherwise, and to keep the proceeds in diminution of such debts, damage or sums and of all costs and expenses incurred in and about effecting such a sale.  
     
  16. Confidentiality and Publicity  
  Seller will respect normal standards of commercial confidentiality. Any information required to be retained in particular confidence must be identified to us as such. Any requirements of confidentiality whether or not the subject of separate agreement shall not inhibit Sellers reasonable use of general information concerning Buyers project for publicity purposes, such information including Buyers name, general commercial parameters, areas of application and photographs of equipment and installations. Publication will not be made before the completion of the contract or other date agreed in advance.  
     
  17. Liability  
  Seller cannot be responsible for the accuracy or fitness for purpose of Buyers specifications. Seller accepts no liability for any goods or information supplied by Seller being suitable for any purpose whatsoever, or for loss, injury or damage resulting from the use of such goods or information. Buyer undertakes to indemnify Seller against any claims arising from the use or exploitation of our work for Buyer, however caused.  
     
  18. Intellectual Property  
  All Intellectual property, patent, and other rights to work undertaken for Buyer remains with seller during the work and will be transferred to Buyer only when the complete program of work is accepted and full payment received and only for those applications relating to Buyers normal commercial activities or those identified to Seller at the time of contract. Seller retains rights to the work for any other applications, and also equal rights to any work that is not completed for any reason. Seller cannot transfer rights to designs or information that are in the public domain or exist in an unprotected form elsewhere. Patent applications and other patent work will be undertaken at Buyers request on a cost-plus basis independently of any fixed price contract and will be charged separately. Seller accepts no liability for infringements of any patents, copyrights, registered trade makers or designs incurred by use of any information supplied by Seller.  
     
  19. Patents and Trade Marks  
  No representation, warranty or indemnity is given by the Seller that the Goods do not infringe any letters, patent, trade marks, registered designs, copyright or other industrial rights and in this respect the Buyer shall accept such title to the Goods as the Seller has.  
     
  20. Assignability  
  The Contract of which these Conditions form part is personal to the Buyer who shall not assign the benefit thereof without the Sellers written consent.  
     
  21. Third Parties  
  A person who is not party to this contract has no right to enforce any term of this contract under the Contracts (Rights of Third Parties) Act 1999 and the parties to this contract do not intend that any third party rights are created by this contract.  
     
  22. Data Protection  
  The Seller operates under the Data Protection Act. Data provided the Buyer will be held in multiple file formats by the Seller and will be processed within the Sellers company for normal business purposes. Data may be passed to third parties for normal business purposes. Data will not be sold by the Seller to any third party  
     
  23. Packaging of Free Issued Materials  
  For packaging of Goods produced by other manufacturers liability can only be accepted for defects directly attributable to the packaging operations. The technical composition and quality of the contents is beyond the control of the Seller and any defects in such areas must be pursued with the original manufacturer of the product. No liability will be accepted by the Seller for any such defects of whatever nature.  
     
  24. Standards of Work  
  Seller undertakes to provide a good standard of work appropriate to our engineering disciplines, and to allocate staff of proper qualification and skill to the tasks required for efficient discharge of our responsibilities to Buyer  
     
  25. Fixed Price 1  
  Fixed price contracts may be undertaken where an exact specification can be agreed. Any changes to the specification after a contract has been accepted are subject to separate agreement as regards any additional cost and time involved, and may be refused if unreasonable. Unplanned activities at Buyers request will be treated similarly. Time-scales are quoted in good faith, but do not form part of any contract. Payment schedule is by agreement, and invoices are presented upon acceptance of the work at the agreed stages. Work is deemed to have been accepted within 15 days of delivery if no written advice is received to the contrary within this time. Criteria applied during acceptance tests must be contained within the original specification.  
     
  26. Fixed Price 2  
  Where Buyer is unable to provide an appropriate written specification, but the functional requirement is made clear, then Seller may be prepared to propose its own interpretation of Buyers requirement, and offer a fixed price Quotation against Sellers proposal. If a contract is agreed on this basis, then Sellers proposal will be taken in lieu of Buyers specification, and Sellers interpretation of the proposal is binding. The other conditions of Standards of Work apply.  
     
  27. Cost Plus  
  Where an exact specification is not agreed, work is undertaken without commitment, and invoices will be presented monthly in arrears for time spent, at appropriate rates, and for expenses such as travel, materials, etc. Quotations for cost-plus work are for budgetary purposes and form no part of any contract. Invoicing of cost-plus work is not conditional on acceptance of the work.  
     
  28. Changes and Amendments  
  The seller reserves the right to amend these terms and conditions without notice. The buyer shall be subject to the most recent terms and conditions posted on this page and available in print on request  
     
  29. Arbitration and Proper Law  
  The construction, validity and performance of this contract shall be governed by the Laws of England. Any disputes arising out of the contract shall be referred to arbitration in England in accordance with the provision of the Arbitration Act 1975 or any statutory modifications thereof for the time being in force.  
     
     
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